Return & Refund Policy

At MWS STORE, we want every customer to have a smooth and satisfying shopping experience.

Return Policy

If you receive a wrong, damaged, defective, or incomplete product, you can request a return within 7 days of delivery.

To be eligible for a return:

• The product must be unused and in its original condition.

• Original packaging, tags, and accessories should be included.

• Customers may be required to provide photos or videos of the received product.

• Products damaged or used by the customer may not be eligible for return.

Refund Policy

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed according to the applicable payment method and our refund procedure.

Replacement

If the product is damaged, defective, or incorrect, we may offer a replacement instead of a refund, depending on product availability.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, personal-use, or other product-specific reasons.

Contact Us

For any return or refund request, please contact our customer support team with your Order Number, product details, and relevant photos/videos.

MWS STORE — Premium Quality Products